Shipping policy

Founding-batch pre-order. Life Flow is currently sold as a founding-batch pre-order. When you order, you are charged today to reserve your tub and lock the founding price. Founding orders begin shipping the week of September 15, 2026, in the order they are received. You will get a shipping confirmation with tracking by email the day your order leaves our facility.

Processing time (after the pre-order period). In-stock orders are processed within 1–2 business days. Orders placed on weekends or holidays are processed the next business day.

Where we ship. We currently ship within the United States. We do not ship to P.O. boxes at this time.

Shipping methods and rates. Rates are calculated at checkout based on your address. Estimated transit time after dispatch is 2–5 business days.

Tracking. A tracking link is emailed when your order ships. Allow up to 24 hours for tracking to update.

Lost, delayed, or damaged shipments. If your order is delayed, lost, or arrives damaged, email hello@lifearcsupply.com within 14 days of the delivery date with your order number and a photo (for damage). We will replace it or make it right.

Address accuracy. Please double-check your shipping address at checkout. We are not responsible for orders sent to an incorrectly entered address, but contact us right away and we will help if the order has not yet shipped.

Questions: hello@lifearcsupply.com · Life Arc Supply, 650 West Ave, Miami Beach, FL 33139.